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ParentSquare

ParentSquare logo on white background.

IMPORTANT, PLEASE READ:

If you received an email or text message from ParentSquare you can go ahead and sign into your ParentSquare account on a computer or from the app on your mobile device (Please download and install the app from your device’s app store).

  • ​​​​​You will be asked to verify your details such as an email verification and/or phone texting verification
  • This is how you activate/register your account to be able to use the FULL FEATURES of ParentSquare

Get The App

  • The ParentSquare app is free and available in both the Apple iOS and Android stores.
  • Download the app to your device, open the app, and activate/register your ParentSquare account. View the Information and Resource Area below.

Or Use Your Computer

  • ParentSquare is available on computers, too. No mobile app is needed!
  • Directions for how to use ParentSquare on a desktop computer can be found at the bottom of this web page in the Information and Resource Area.

Log into ParentSquare

  • Mobile users: Download the ParentSquare app from the Apple iOS or Android store.
  • Computer users: Sign In

How We Communicate

Shamrock ISD uses ParentSquare for school communication primarily with email, text and app notifications. ParentSquare automatically syncs with ASCENDER to generate an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.

ParentSquare is a safe, secure and modern approach to communication and collaboration between school and home.

What Does ParentSquare Do ~ A Bunch of Cool Stuff!

  • ParentSquare is a unified communication platform that offers a whole host of tools which allows district, school administrators and teachers to more effectively communicate and engage with families and students.
  • All parents will receive basic closure/delay alerts, an end of day “digest” emailed to parents, and emergency notifications from the school via phone, email, text or app notification.

But only parents who activate/register their ParentSquare account will be able to have true 2-way communications for the following examples:

  • Receive messages from the school via phone, email, text or app notification
  • Choose to receive information as it comes…or all at once with a daily digest at 6 PM
  • Communicate in your preferred language: ParentSquare auto-translates the message
  • Comment on school postings to engage with your school community
  • DIRECT MESSAGING with teachers, staff and other parents
  • Participate in group messages from schools and teachers
  • Sign up for parent-teacher conferences
  • Sign up to volunteer, sign up for class activities, and more all from your desktop or mobile device
  • And so much more!

 

 

INFORMATION & RESOURCE AREA

    • On the app, enter your email or cell phone number. The email and/or cell phone number should MATCH what is in the school’s information system (ASCENDER)
    • On the web, click “Sign In”, then under “Register” section, put your email or phone number and click “Go”

    If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or email Jessica Morales (Elementary/Jr. High) or Sunni Jo Stages (High School) to update the contact information. Parents can also go on the school website, under Parents & Students and submit updates here.

  • Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method. The Instant setting will send all post notifications in real-time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily.

  • NOTE: You must be logged into your ParentSquare account to view some of items below:

    The ParentSquare “Help” page listed below will display a list of help topics. When you click on the links in the web page, however, you will need to be signed into your ParentSquare account in order to be able to view some of the topics:

    • Visit this ParentSquare “Help” web page if you need help with the following:
      • How do I sign up for ParentSquare?
      • How do I confirm my contact details?
      • How do I change my contact details?
      • How do I combine/merge accounts?
      • Why don’t I see all of my kids, classes or groups?
      • How do I change my language preference?
      • How do I change or stop notifications?
      • How do I unsubscribe? I’m not a parent!
      • Help! I can’t login!
      • Need more help?